Security

Your privacy and security are paramount to us at Domain Collective. We are dedicated to maintaining the utmost level of security, ensuring that you can concentrate on your tasks, while we handle the essential (yet sometimes tedious 🫡) aspects of data protection and security on your behalf.

Data Protection

At Domain Collective, we are deeply committed to implementing data protection practices that safeguard your data, ensuring it remains secure and under your control. Emoji ninja

Infrastructure Security

Domain Collective relies on a robust physical infrastructure and operates on a secure network designed with data security at its core. This ensures that your information stays private, secure, and accessible.

Our servers are hosted on the Amazon Web Services platform, with the physical servers situated in AWS’s EC2 data centers.

Data Encryption

We ensure that all communications with the Domain Collective web application are encrypted using Transport Level Security (TLS). We are proud to achieve an ‘A+’ rating in Qualys SSL Labs‘ tests. Moreover, all data within Domain Collective is encrypted while at rest.

Backups & Monitoring

For data storage containing customer information, we utilize AWS RDS’ backup solution. Backups occur automatically every 10 minutes, and we maintain daily backups for a 14-day period. At the application level, we retain logs of all activities through Elasticsearch for 14 days.

Organizational Security & Confidentiality

Ongoing training in information security, data privacy, and password security is provided to all Domain Collective employees. Confidentiality clauses are included in all agreements with employees and contractors.

Product Security & Access

Our platform's user management features enable you to manage access securely. Emoji person-fencing

Permissions

Permissions for collaborators can be adjusted at either the workspace level or the group level (for teams on the Pro plan). These permissions empower you to manage who can access your workspace or space and their capabilities to modify these shared areas.

SAML SSO

For teams subscribed to the Pro Plan, Domain Collective supports SAML-based Single Sign-On (SSO), enhancing security and convenience for user access.

IP Whitelisting

Domain Collective offers the option to restrict access exclusively to designated IP address ranges, applying these restrictions across all users.

Get in Touch

Do you have questions regarding Domain Collective's security measures, compliance, or access control? Please reach out to us at support@collective.domains, and we'll be more than happy to assist you.

Last updated: 17th February, 2024